Bronto distinguishes itself through its professional services. We achieve this by understanding your marketing goals, targeting your success and delivering on our commitments, every day of the year.
Account Management
We make it our job to understand the latest email marketing trends, technology and strategies that could impact your campaigns. Our collective experience tells us what works, and what doesn't and how to help make a successful email-marketing program even better. Bronto's Account Managers are here to understand your business requirements and help you develop and implement a strategic plan that matches your goals.
Our experts will:
- Get your campaigns up and running, quickly
- Provide personalized product orientation
- Help identify and prioritize goals
- Advise on email-marketing best practices
- Analyze your campaign metrics
- Monitor your progress
- Recommend strategic and tactical campaign improvements
Responsive Customer Support
Whether you have a question about the Bronto application or are having difficulty with a specific campaign, our support team has the answer. Our team is here to handle support requests from 8 AM to 8 PM EST, Monday through Friday. There’s even a separate line for weekend emergencies for those die-hard marketers in distress. We know that being accessible is critical to your success. In fact, in a recent customer satisfaction survey, our support team rated well above 4 out of 5 for responsiveness.
Deliverability Assessment
Deliverability can have a significant impact on your email-marketing bottom line. Our client service team assists you in assessing your risk and suggests strategies to improve deliverability performance. Your assessment includes your deliverability rates, recommendations for addressing your deliverability issues, and updates on the latest email marketing regulations, technologies and best practices.
Continuing Education
No one knows better than Bronto that your time is valuable. That’s why we’ve created educational opportunities that can fit your schedule. We offer educational webcasts as well as customer success stories that focus on educating clients on both application usage and email marketing best practices. These forums allow customers to share and learn from each other, and are an essential part of email marketing education.
Maximize Your Marketing
Bronto Software offers a powerful but easy-to-use email marketing solution coupled with a complete service offering, designed for maximum marketing success. Just ask our customers; in a recent survey, over 97% of our customers said they would recommend us to a friend or colleague. Give us a call and learn how Bronto can help you achieve your goals.
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“Bronto’s deliverability is awesome and the result has been a 30% increase in orders.”
Michael Chapin
President/COO,
From You Flowers
